1. About Us
EKYO VIETNAM ("EKYO", "we", "us", or "our") is a technology company based in Hanoi, Vietnam. Our office is located at 3F, The Sun Building, 3 Me Tri St., Tu Liem Ward, Hanoi, Vietnam.
For any questions about this Privacy Policy, please contact us at contact@ekyo.com.vn
2. Information We Collect
We may collect the following information when you visit our website or get in touch with us:
- Contact details, such as your name, email address, and phone number.
- Business details, such as your company name, job title, and information about your project or enquiry.
- Messages and other information you send through our contact forms or by email.
- Basic website usage information, such as your IP address, browser type, and pages you visit, where collected through cookies or analytics tools.
3. How We Use Your Information
We use your information to:
- Reply to your questions and provide information about our services.
- Keep records of our conversations with clients and potential clients.
- Improve our website, services, and communications.
- Share company news, useful content, or service updates when you have agreed to receive them or when otherwise permitted by law.
- Meet applicable legal and regulatory requirements.
We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our website or business, where necessary and subject to appropriate safeguards, or when required by law.
4. Cookies and Website Analytics
Our website may use cookies, which are small files saved on your device, to help the site work properly and understand how visitors use it. If analytics tools are enabled, they may collect information about website visits and usage.
You can manage or block cookies through your browser settings or any cookie controls provided on our website. Disabling optional cookies may limit certain features, but you can still access the main content of the website.
5. How We Protect Your Data
We use reasonable technical and organisational safeguards to help protect personal information against unauthorised access, loss, misuse, changes, or disclosure. No online system can be guaranteed to be completely secure, but we take data protection seriously.
6. Links to Other Websites
Our website may include links to websites operated by other organisations. We do not control how those websites collect or use personal information. Please read their privacy policies before sharing your details.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Ask what personal information we hold about you.
- Request corrections to information that is incorrect or incomplete.
- Ask us to delete your information when we no longer have a valid reason to keep it.
- Withdraw your consent to marketing communications at any time.
To make a privacy-related request, please email contact@ekyo.com.vn. We will review your request in line with applicable law.
8. Changes to This Policy
We may revise this Privacy Policy when our practices or legal requirements change. Any updated version will be posted on this page with a new "Last updated" date. We encourage you to check this page occasionally.
